Privacy Policy

Occam Holdings (Pty) Ltd
Effective Date: 1 July 2025

1. Introduction

Occam Holdings (Pty) Ltd (“Occam”, “we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”) and other applicable data protection laws.

This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our interactions with clients, partners, and visitors to our website and digital platforms.

2. Information We Collect

We may collect and process the following types of personal information:

• Directly from you:
  • Full name, contact details (email, phone number, address)
  • Job title and company name
  • Payment and billing information
  • Communication records
• Automatically via digital platforms:
  • IP address and device information
  • Browser type and usage patterns
  • Cookies and analytics data (if applicable)
• From third parties:
  • Referrals, partners, public sources, and vendors

3. Purpose of Processing

• To deliver consulting, software, and related services
• To respond to enquiries and communicate with clients
• For billing and contract management
• To improve our services and client experience
• To comply with legal or regulatory obligations

4. Legal Basis for Processing

• With your consent
• To fulfil a contract or take steps related to a contract
• To comply with legal obligations
• For our legitimate interests, including service improvement and marketing (subject to your rights)

5. Sharing of Information

We may share your personal information with:

• Our employees and authorised contractors
• Third-party service providers (e.g. payment processors, CRM providers, cloud platforms)
• Legal or regulatory authorities, when required

We ensure all third parties uphold appropriate data protection standards.

6. Data Storage and Security

Your personal information is stored securely using industry-standard technical and organisational measures. We take reasonable steps to protect against loss, misuse, unauthorised access, disclosure, alteration, or destruction.

7. International Data Transfers

If personal information is transferred outside of South Africa (e.g. to cloud service providers), we ensure appropriate safeguards are in place, such as contractual clauses or adequate data protection standards in the destination country.

8. Your Rights

Under POPIA, you have the right to:

• Access and correct your personal information
• Object to processing for direct marketing
• Request deletion or restriction of processing
• Lodge a complaint with the Information Regulator (South Africa)

To exercise these rights, contact us at: info@occamco.com

9. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy, unless longer retention is required by law.

10. Cookies and Website Usage

Our website may use cookies to improve user experience and track usage patterns. You can control cookies through your browser settings.

11. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will be available on our website with the effective date noted.

12. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact:

Occam Holdings (Pty) Ltd
Email: info@occamco.com