1. Introduction
occam Holdings (Pty) Ltd (“occam”, “we”, “us”, or “our”) is committed to safeguarding the personal information of our clients, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the Protection of Personal Information Act, 2013 (POPIA) and other applicable data protection laws.
2. Information We Collect
We may collect the following personal information:
- Directly from you: Name, email address, phone number, job title, company name, and any information you provide through our contact forms or during engagements.
- Automatically: IP address, browser type, device information, cookies, and usage data collected through our website and digital platforms.
- From third parties: Referral information from partners or publicly available professional information.
3. How We Use Your Information
We use your personal information to:
- Deliver consulting, software, and related professional services
- Respond to enquiries and manage client relationships
- Process billing and contractual obligations
- Improve our services, website, and communications
- Comply with legal and regulatory requirements
- Send occasional updates about our insights and tools (with your consent)
4. Legal Basis for Processing
We process personal information based on:
- Your consent
- The fulfilment of a contract
- Compliance with legal obligations
- Our legitimate business interests, including direct marketing (where applicable)
5. Sharing Your Information
We may share your information with:
- Our employees and contractors who require access to deliver services
- Third-party service providers (e.g., payment processors, CRM platforms, cloud hosting)
- Regulatory authorities when required by law
We do not sell your personal information to third parties.
6. Data Security
We implement industry-standard technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction.
7. International Data Transfers
Where your information is transferred across borders, we ensure appropriate safeguards are in place, including contractual protections and verification that the destination country maintains adequate data protection standards.
8. Your Rights
Under POPIA, you have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Object to the processing of your information for direct marketing
- Request deletion of your personal information
- Lodge a complaint with the Information Regulator of South Africa
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required by law.
10. Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
11. Contact Us
For questions about this Privacy Policy or to exercise your rights, contact us at:
info@occamco.com
